As well-represented leaders in multiple local, regional and national community groups, Ekstrom Consulting executives continue to demonstrate their expertise in the realm of customer service and community development. Our track record speaks for itself.

Stephen Ekstrom is recognized by many in the industry as a true leader in the field.  His insight is sought after by multiple Chambers of Commerce throughout the tri-state area where he has served as a Board Member, Committee Chair and advisor.  His infectious enthusiasm has spread through countless keynote speeches, workshops and seminars at conventions throughout the nation.  Stephen is recognized not just as a leader in business, but as a leader in giving.  His personal dedication to organizations like the Ali Forney Center and Rotary International have earned him the distinct privilege of being one of the youngest Rotarians and most fervent AFC supporters in history.  Most recently, Stephen was invited to become a member of SKAL, the leading international association for collegial networking. 

Ekstrom Consulting has been able to take the brains, passion and heart behind each endeavor and create simple solutions that continue to work for our diverse customer base and are sure to work for you. We work with other leaders in design, technology and other specialties to be sure that our solutions have the maximum benefit for our clients.  Our experience spans nearly two decades working both on the front lines and behind the scenes of some of the industry’s most successful efforts.

Here are a few real-world examples of our accomplishments:

• Helped to plan, organize & execute major city-wide PR events that included three record-breaking Fleet Weeks • Sold, planned & seamlessly executed private events ranging from 15 to 10,000 guests, managing all possible needs – security, food, beverage, logistics, rentals, entertainment, venue, permits, etc. • Worked with numerous major venues to identify and implement software solutions for increased efficiency and a distinctly improved guest experience.  For one client company, this allowed their existing sales team of three to multiply top-line volume four-fold without needing outside help.

• Overcoming operational obstacles – training front line staff for the best possible first impression, teaching sales teams how to communicate with General Managers, Supervisors, event staff and volunteers.  Created manuals for service and execution still in use today at multiple client sites. • Put into action offers, systems and procedures that increased retail spending more than 40% at major attractions • Applied simple sales techniques to increase order volume more than 65% for a major Broadway ticket seller

Our pioneering leadership, determination and focus have made it easy for Ekstrom Consulting to deliver the talent, skills and training necessary capture your ideal clients.